1. Eligibility for Returns
We accept returns within 30 days of delivery if the item is damaged, defective, or not as described.
To qualify, the item must be unused, in its original packaging, and accompanied by proof of purchase.
2. Non-Returnable Items
- Custom or personalized art pieces
- Gift cards
- Sale or clearance items
3. Return Process
To initiate a return, please contact us at info@annagoogle.cfd with your order number and reason for return. We will provide instructions for return shipping.
4. Refunds
Once your return is received and inspected, we will notify you of the approval or rejection of your refund.
Approved refunds will be processed to your original payment method within 5–10 business days.
5. Exchanges
If you received a damaged or defective product, we will replace it free of charge.
6. Late or Missing Refunds
If you haven’t received your refund, please first check your bank account or contact your credit card company. If the issue persists, email us at info@annagoogle.cfd.